Privacy Policy

PRIVACY POLICY

Last Updated:​ [2025-11-25]

1. Introduction

This Privacy Policy describes how Novabox ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from novabox.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

• Contact information (name, email address, shipping address, phone number)

• Payment information (processed securely through our payment providers)

• Order history and preferences

• Communications with us

We also automatically collect certain information about your device and how you interact with the Site, including:

• Device information (browser type, IP address, time zone)

• Usage data (pages viewed, links clicked, referring website)

• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your orders and our services

• Improve and personalize your experience on our Site

• Send marketing communications (you may opt-out at any time)

• Prevent fraud and ensure security

• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers who assist in operating our business (payment processors, shipping carriers, IT services)

• Advertising partners (in anonymized or aggregated form)

• Legal authorities when required by law

• Business transfers (in connection with a merger or sale)

We do not sell your personal information to third parties.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt-out of marketing communications

• Restrict or object to certain processing activities

To exercise these rights, contact us at privacy@novabox.com.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Site is not intended for individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Novabox Limited

Email: Jax.yan@foxmail.com

12. Governing Law

This Privacy Policy is governed by the laws of Hong Kong SAR, China.